Privacy Policy

Last updated: 1 October 2026

At Nae Scotland, Nae Party, we take your privacy seriously. We may enjoy a bit of Scottish mischief, but when it comes to your personal information, there’s nae funny business.

This Privacy Policy explains how we collect, use, store and share your personal information when you:

• Visit or use our website.
• Create an account, where available.
• Make a purchase or other transaction.
• Contact us or otherwise interact with our services.

Our online store is powered by Shopify, which provides the platform that allows us to offer our products and services to you.

Where there is a conflict between our Terms of Service and this Privacy Policy concerning the collection, use or disclosure of personal information, this Privacy Policy will apply.

Please read this policy carefully. By accessing or using our website and services, you acknowledge that you have read and understood how your information may be collected, used and disclosed.

Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you.

Depending on how you use our website, where you live and what the law permits or requires, we may collect or process the following information:

Contact Information

This may include your:

• Name.
• Email address.
• Billing address.
• Shipping address.
• Telephone number provided during checkout or delivery arrangements.

Although we do not provide customer service by telephone, Shopify, payment providers or delivery partners may require a telephone number to process and deliver your order.

Payment Information

This may include:

• Payment-card details.
• Payment method.
• Transaction information.
• Payment confirmation.
• Billing details.

Payments are processed through Shopify and its approved payment providers. We do not normally receive or store your complete payment-card details.

Account Information

Where customer accounts are available, this may include:

• Account credentials.
• Account preferences.
• Saved settings.
• Security information.

Order and Transaction Information

This may include:

• Products you view.
• Items added to your shopping basket.
• Products you purchase.
• Returns, refunds, exchanges or cancellations.
• Previous transactions.

Communications

We may collect information that you provide when you contact us, including customer service enquiries, feedback, refund requests or other correspondence.

Device and Usage Information

This may include:

• Your device type.
• Browser information.
• Internet Protocol address.
• Network connection.
• Unique device identifiers.
• Information about how and when you use or navigate our website.

How We Collect Personal Information

We may collect personal information:

• Directly from you, such as when you create an account, place an order, sign up for communications or contact us.
• Automatically, when you visit or use our website, including through cookies and similar technologies.
• From service providers, including Shopify, payment processors, fulfilment partners, delivery providers, analytics providers and customer service platforms.
• From business partners or other third parties, where permitted by law.

How We Use Your Personal Information

We may use your personal information for the following purposes.

Providing and Improving Our Services

We may use your information to:

• Process payments.
• Confirm and fulfil orders.
• Arrange shipping and delivery.
• Manage returns, refunds, exchanges or cancellations.
• Create and manage your account, where available.
• Remember your preferences.
• Provide product recommendations.
• Allow you to post reviews.
• Improve our website, products and customer experience.

In other words, we use the information needed to get your order from our store to your door without unnecessary palaver.

Marketing and Advertising

Where permitted by law, we may use your information to:

• Send promotional emails.
• Tell you about products, offers or store updates.
• Display advertisements that may be relevant to you.
• Measure the effectiveness of our marketing.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the message.

Even after unsubscribing, you may still receive essential non-promotional communications relating to your account, orders or customer service requests.

Security and Fraud Prevention

We may use personal information to:

• Verify accounts and transactions.
• Protect our website and customers.
• Detect or investigate fraud.
• Prevent illegal, unsafe or malicious activity.
• Enforce our terms and policies.

You are responsible for keeping your account login details secure. Please do not share your password or account-access information with anyone else — not even your pal who swears they are “just having a wee look.”

Communicating With You

We may use your information to:

• Respond to enquiries.
• Provide customer service.
• Send order and delivery updates.
• Maintain our relationship with you.

Legal and Regulatory Purposes

We may use personal information where necessary to:

• Comply with applicable laws.
• Respond to lawful requests from government agencies, regulators or law-enforcement authorities.
• Handle legal claims or disputes.
• Enforce our terms, policies and agreements.
• Protect our rights and the rights of our customers or others.

How We Share Personal Information

We may share personal information with third parties where reasonably necessary to operate our store, provide our services or comply with the law.

These third parties may include:

• Shopify.
• Payment processors.
• Technology and website-service providers.
• Cloud-storage providers.
• Data-analytics providers.
• Customer service providers.
• Fulfilment, printing, shipping and delivery partners.
• Marketing and advertising partners.
• Professional advisers.
• Government agencies, regulators or law-enforcement authorities where legally required.

We may also share information:

• When you ask or authorise us to do so.
• When you use social-media features or third-party login services.
• With affiliated companies within our corporate group, where applicable.
• In connection with a merger, acquisition, restructuring, sale of assets, insolvency or similar business transaction.
• To protect our business, website, customers or legal rights.

Third-party service providers may process your information according to their own privacy policies and legal obligations.

Our Relationship With Shopify

Our website and online store are hosted by Shopify.

Shopify collects and processes personal information about your access to and use of our store so that it can provide, protect and improve its services.

Information submitted through our store may be shared with Shopify and other service providers located outside the country where you live.

We may also use Shopify features that analyse information from your interactions with our store, other Shopify merchants and Shopify itself. Shopify may be responsible for responding to certain privacy requests relating to information it processes for these purposes.

You can learn more by reviewing the Shopify Consumer Privacy Policy:

https://privacy.shopify.com/en

Cookies and Similar Technologies

Our website and service providers may use cookies, pixels and similar technologies to:

• Remember your preferences.
• Keep your shopping basket working.
• Understand how visitors use our website.
• Improve website performance.
• Prevent fraud.
• Provide relevant advertising.

Depending on where you live, you may be able to control non-essential cookies through the cookie settings or privacy controls available on our website.

You may also adjust your browser settings to block or delete cookies. However, doing so may prevent certain parts of the website from working correctly.

Targeted Advertising and Privacy Signals

Depending on where you live, you may have the right to opt out of the sale or sharing of personal information or its use for targeted advertising.

Where available, you can exercise these rights through the privacy or cookie choices provided on our website or by contacting us.

If you visit our website with a recognised Global Privacy Control signal enabled, Shopify may automatically treat this as an opt-out request for the browser and device you are using.

More information about Global Privacy Control is available at:

https://globalprivacycontrol.org/

Other than recognised Global Privacy Control signals, we may not respond to general “Do Not Track” signals sent by a browser or device.

Third-Party Websites and Links

Our website may contain links to websites, social-media platforms or services operated by third parties.

We do not control these third-party services and are not responsible for their privacy, security, accuracy or content.

Before providing information to another website or platform, you should review its privacy policy and terms.

Information posted publicly or semi-publicly on social media or other third-party platforms may be visible and used by other people.

The inclusion of a link on our website does not necessarily mean that we endorse the third party or its content.

Children’s Privacy

Our services are not intended for children under the age of majority in the jurisdiction where they live.

We do not knowingly collect personal information from children.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us so that we can review and, where appropriate, delete the information.

As of the date of this Privacy Policy, we do not have actual knowledge that we sell or share the personal information of anyone under 16 years of age, as those terms may be defined under applicable law.

Security of Your Information

We use reasonable administrative, technical and organisational measures designed to protect personal information.

However, no security system is completely secure or impenetrable, and we cannot guarantee perfect security.

Information sent over the internet may also be vulnerable while in transit. Please do not send highly sensitive or confidential information through unsecured communication channels.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for purposes such as:

• Maintaining your account.
• Processing and documenting orders.
• Providing customer service.
• Meeting legal, tax and accounting obligations.
• Resolving disputes.
• Preventing fraud.
• Enforcing contracts and policies.

The exact retention period will depend on the type of information, why it was collected and any legal requirements that apply.

Your Privacy Rights

Depending on where you live, you may have some or all of the following rights:

Right to Access or Know

You may have the right to request access to the personal information we hold about you.

Right to Delete

You may have the right to request deletion of certain personal information.

Right to Correct

You may have the right to request that inaccurate or incomplete personal information be corrected.

Right to Data Portability

You may have the right to receive a copy of certain personal information in a commonly used format or request that it be transferred to another organisation.

Right to Opt Out

Depending on your location, you may have the right to opt out of:

• Targeted advertising.
• The sale of personal information.
• The sharing of personal information for certain advertising purposes.

Right to Withdraw Consent

Where we rely on your consent to process personal information, you may have the right to withdraw that consent.

Right to Appeal

Where applicable, you may have the right to appeal a decision we make concerning a privacy request.

These rights are not absolute and may apply only in certain circumstances. We may decline or limit a request where permitted or required by law.

Exercising Your Rights

To exercise an available privacy right, please contact us at:

clientservice@naescotlandnaeparty.com

We may need to verify your identity before processing your request.

Where permitted by law, you may appoint an authorised agent to submit a request on your behalf. We may require proof that the agent is authorised to act for you and may ask you to confirm your identity directly.

We will not discriminate against you for exercising your privacy rights.

We will respond within the period required by applicable law.

Complaints

If you have concerns about how we collect, use or protect your personal information, please contact us first so that we have an opportunity to resolve the matter.

Depending on where you live, you may also have the right to:

• Appeal a decision concerning your privacy request.
• Submit a complaint to your local data-protection authority.

International Transfers

Your personal information may be transferred, stored or processed outside the country where you live.

Where required, transfers from the European Economic Area or the United Kingdom will be made using recognised legal safeguards, such as:

• An adequacy decision.
• The European Commission’s Standard Contractual Clauses.
• The United Kingdom’s approved international data-transfer arrangements.
• Another legally recognised transfer mechanism.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes to:

• Our business practices.
• Our website or services.
• Shopify’s platform.
• Legal or regulatory requirements.

When we make changes, we will publish the updated policy on our website and revise the “Last updated” date.

Where required by law, we will also provide additional notice.

Contact Us

For questions about this Privacy Policy, our privacy practices or your personal information, please contact:

Email:
clientservice@naescotlandnaeparty.com

Mailing address:
Nae Scotland, Nae Party
1207 Delaware Ave #836
Wilmington, DE 19806
United States

Please do not send product returns to this address unless specifically instructed to do so by our customer service team.

Nae secrets. Nae nonsense. Just a clear explanation of how your information is handled.